Beware this dangerous 'Walmart Customer Service' scam
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Rick's Daily Tech Tips Update for Saturday, March 1, 2025
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Today’s featured tech tip…
Beware this dangerous 'Walmart Customer Service' scam
Several readers have emailed me with reports of a new scam that appears to be spreading right now.
As is often the case, this scam is being spread via email and it's targeting folks who shop online at Walmart's website.
Here's the text used in the fraudulent emails:
From: Walmart Customer Service
To: John Doe
Dear Mr. Doe,
This message is to inform you that our systems detected a fraudulen purchase from your Walmart account.
These fraudulen purchases are made by a malicious software that is on the victims computer, and our audit has confirmed that your computer has the malicious software on it.
We have already cancel the purchase and refund the money to your account so you don't have to do anything for that.
But its really important that we remove that software from your computer to prevent this bad charge from happening again.
Please click [link redacted] so our Customer Service rep can log into your computer and remove the awful software for you.
If you don't agree right soon you are at higher risk of fraud.
Thanks you,
Walmart Customer Service
As you can see, this is more or less a standard scam email with the usual spelling, punctuation and grammar errors, but there are a couple of important differences:
1 - The scammer is actually addressing the recipients by name and using email addresses that are actually linked to their Walmart accounts, indicating that they possibly pulled the names and email addresses from some type of list.
2 - All the recipients (thus far) have reported that they do in fact shop at Walmart's website, indicating that the scammers appear to be targeting actual Walmart online customers instead of the public at large as is usually the case.
All of this has me wondering if there has been some type of data breach, but there's no way to know at this point.
Bottom line: If someone receiving this message clicks on the link, they'll end up downloading a malicious file that grants the hacker back-door access to their computer. And you know how those things always end up.
If you happen to end up receiving one of these emails, DO NOT click the link in the message or attempt to respond to the message in any way.
Instead, log into your account at Walmart.com and report the message to Customer Service.
If you happen to receive this message and you have never shopped at Walmart's website, please let me know about it.
If you find this tip (and this newsletter) useful, please consider sharing it with your friends.
Picture of the Day...
“Wanna know a secret?”
Today’s POTD features a pair of colorful black-crowned cranes who appear to be sharing a secret with one another. I have no idea what they were discussing but it sure made for an interesting photo. I hope you like it.
Bonus tips from some the web’s best Tech sites...
Every day I hand-pick five of the best tips I found on my favorite tech sites and share them with you, my wonderful subscribers. Here is today’s selection:
• How (and when) to enable high-contrast themes on Windows 11
• If you're affected by a data breach, here's how you protect your credit rating
• How to stop Excel from changing your fractions
• The iPhone no longer has a Home button, but there's a trick to getting it back
• How to run Windows from a USB drive
Today's post from 'Living (and loving) Life'...
Time-lapse video: "Dance of the Northern Lights"
Today’s tech news headlines...
• Microsoft is shutting down Skype (in favor of Teams)
• SEC says meme coins are not subject to federal securities laws
• Apple will let parents share kids’ age and revamp ratings to protect them
• Microsoft brings an official Copilot app to macOS for the first time
• New spyware found to be snooping on thousands of Android and iOS users
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Thanks so much, and have an amazing day.
Your tech buddy,
Rick Rouse
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